1:

What makes the Sentry Case unique?
Our patent pending Level 3 Security System offers layers of protection so that you will always have an easy and secure way to safeguard your valuable equipment. No other professional case offers so many theft deterrent features.
2: Why do I need a Sentry Case?
There are hundreds of reports of professional equipment stolen each year. This impacts professionals who work with video, photo, audio, teleprompter, as other professional gear. The Sentry Case is the first case of its kind to provide protection. You can no longer afford to wait until AFTER you have become a victim to take action and secure your equipment. Not only does theft cause insurance premiums to increase, but most importantly, how do you replace client media once it's stolen? Remember, if you don't hire an assistant soley to watch your equipment, you need a Sentry Case. Check out this video to get an idea of what is happening out there. Click Here.
3:

How did you come up with the idea for the Sentry Case?
After being on numerous jobs with associates whose cases and equipment were stolen and always feeling personally vulnerable, I decided that someone had to do something. I created the Sentry Case to protect my gear and then decided to share it with other professionals.
4: Is there anything else like it on the market?
No. This unique product with the Level 3 Security System is unparalleled in the industry.
5: What if I need help with using the Level 3 Security features?
You can view our video demo (coming soon) or contact us via email or our toll free number 1-888-41-SENTRY for support.
6: Is the Sentry Case waterproof?
Prior to security modifications, the case was certified as watertight and airtight. With the modifications, it is now water resistant.
7: What happens if I have a problem with my Sentry Case?
If you encounter any problems due to defects, the case will be repaired or replaced free of charge within 12 months of purchase.
8: Are there other uses for the Sentry Case?
Yes. The Sentry Case is also a good place to store sensitive or valuable belongings such as jewelry, firearms and small electronics.
9: Where is the Sentry Case battery and when will I need to change it?
The Sentry Case battery is located in the electronic enclosure inside the case, and it has a quick release panel for easy access.  When the Locking Toggle Switch is set to the ON position, the 9-volt battery will slowly discharge.  We recommend you test the battery periodically, and if and when necessary, replace it with a fresh battery.  Be sure to observe the polarity of the 9V battery with the + side facing upward.
10: How loud is the alarm?
The alarm is quite loud at 108 db, so please use precaution with unprotected ears listening to the alarm at close range for extended periods.
11:

What if I am working at a location where I cannot take the chance the Alarm will sound?
At times when you absolutely cannot take a chance that the alarm will sound, simply turn the switch to the OFF position. Additionally, we recommend you attach the provided laminated card that reads, "DO NOT UNPLUG, ALARM WILL SOUND" to the AC Adapter cord. We recommend in these instances that you take extra precautions to utilize the other safety features including removing the handles, securing the case using the steel cable and using the metal locks to lock the case lid.